#CALL QUEST DIAGNOSTICS BILLING DEPARTMENT FULL#
My insurance company Tricare - Health Net Federal Services, LLC (HNFS) is well aware of this, have reported this "Balance Billed" problem to the Tricare contracts department for a full complaint review. If provider like Quest does anything fraudulent, Quest could/will lose the insurance contract. The insurance company will monitor billing amounts not allowing over inflated bills, by a list of what they are allowed to charge under the contract. My insurance company has explained to me how this works!Ī provider like Quest will get a contract with an insurance company. A year has past and they could have referred us back to the doctor's office to get this correct but they chose to just ignore the issue and continued to bill a incorrect- fraudulent bill and send me to collections.
Quest billing Dept will not respond to my requests and just ignored the issues, in hopes I go away or to collections! This demonstrates bad business practices on their part and a clear indication that they were unwilling to help resolve a billing issues. Well, Now it's been 13 Months-on going and nothing has been sent to my insurance company and Quest is threatening me to a collection company. I have called Quest multiple times and everytime Quest agreed that they will get the information for my insurance company and would place a 30 day hold on the bill and everytime, Stated they would get it resolved. My Tricare insurance representative was extremely helpful and reached out to Quest to try and resolve this issue and Quest doesn't take action to resolve anything.
NOTE: To contact our Billing Department via mail, please send correspondence and/or payments to: Sonora Quest Laboratories P.O. TRICARE coverage of certain limited benefits is subject to specific clinical criteria. A letter of attestation (LOA) can be submitted, in lieu of additional clinical documentation, when requesting authorization from Health Net Federal Services, LLC (HNFS) for these services. Please select from the options below to contact the right team for assistance or for helpful information on the most commonly asked questions. LINE #12: 81270, LINE #13: 81403, LINE # 15: 81402, LINE # 16: 81479 LINE # 19: Its hectic The nurses are nice, but its all computer driven now- and if you dont have an appointment, it is stressful Make an appointment Call. My insurance company confirmed that I owe ZERO nothing, Fact: Tricare is under CONTRACT AMOUNTS with Quest Diagnostics, Fact: I am In-Network coverage, Fact: I have $0 copay, Fact Insurance has sent Quest several policies and regulations, EOB letters, Fact: The insurance company sent several requests for a letter of explanation or LOA was billed improperly the test(s) performed did not match the diagnosis on bill and is waiting on Quest Diagnostics. I am so frustrated that Quest would have such poor due diligence and poor customer service-billing department. Complaint/Grevenice against Quest Diagnostics Billing
0 kommentar(er)
